Services

THE “PREFERRED” PERFORMANCE SERVICE AGREEMENT PROGRAMS

DESIGNED TO REDUCE YOUR UTILITY AND REPAIR COSTS AT YOUR HOME OR BUSINESS!

What are the benefits of our “PREFERRED” Performance Service Agreement Programs?

• 10% discount on parts!
• All calls before 2:00PM, you are guaranteed same day service!
• Lower energy costs due to the fact your equipment is running more efficiently!
• No need to worry about scheduling your next maintenance visit. We will keep up with that for you!


“PREFERRED” AIR CONDITIONING PERFORMANCE SERVICE AGREEMENT PROGRAM

Includes the following:

• CONDENSER COIL fins will be chemically cleaned as required. VALUE TO YOU – Dirty condenser coils raise refrigerant pressure higher than needed, increasing your electrical bill.
• EVAPORATOR COIL will be inspected. VALUE TO YOU – Evaporator coils become dirty because air filters only collect a portion of the particles in the air. Even a small amount of dirt can decrease efficiency and increase operating costs. This is also a major cause of compressor failure. Customer should replace properly sized air filter every month.
• BLOWER WHEELS will be inspected and cleaned as necessary. VALUE TO YOU – Dirty blower wheels reduce air flow, causing longer operating time and increased cost. This problem can lead to lost comfort and compressor failure.
• REFRIGERANT CHARGE checked by superheat/subcooling method. VALUE TO YOU – A low or high refrigerant charge can easily go unnoticed and increase operating costs. An improper charge can cause compressor shut down.
• AIR FILTER (Standard Air Filter) will be replaced. VALUE TO YOU – A restricted air filter can cause your air conditioning unit to waste energy and shorten the compressor’s life.
• BELTS AND PULLEYS will be inspected and adjusted as required. VALUE TO YOU – Loose belts and worn pulleys decrease air flow, increase operating costs and shorten the compressor’s life. Belts crack and break with age.
• LUBRICATION of motors and bearings. VALUE TO YOU – improperly lubricated rotating equipment will eventually fail.
• THERMOSTAT will be checked and calibrated as required. VALUE TO YOU – Improperly calibrated thermostats allow the unit to run longer than necessary. Every degree your air conditioning operates below 78 degrees can add 5 to 8% to the cost of cooling.
• CONTROLS & SAFETIES will be inspected and tested. VALUE TO YOU – Controls and safeties that do not function properly can increase operation cost and cause other components to fail.
• MOTORS will be cleaned and inspected. VALUE TO YOU – Dirty motors are less efficient and will fail sooner.
• CAPACITORS will be tested. VALUE TO YOU – Bad capacitors can lead to compressor and motor failure.
• CONDENSATE DRAIN will be cleaned and checked to assure it is open. VALUE TO YOU – Algae can plug a condensate drain which can cause expensive water damage.
• CRANKCASE HEATER will be operationally checked. VALUE TO YOU – Crankcase heaters that do not work can lead to a compressor failure.
• RELAYS AND CONTACTORS will be inspected. VALUE TO YOU – Worn contacts and loose wire connections can lead to a motor or compressor failure.
• UNIT DISCONNECT will be inspected. VALUE TO YOU – A worn or overheated disconnect blows fuses and is dangerous.
• UNIT WIRING will be inspected and loose connections tightened. VALUE TO YOU – Loose connections can lead to a motor or compressor failure.
• TEMPERATURES AND PRESSURES will be taken and recorded. VALUE TO YOU – An accurate record of your equipment’s vital data can indicate potential problems, which can be eliminated. A record will be kept with the unit which may reduce emergency service time.
• DUCT WORK will be checked for leaks and proper insulation. VALUE TO YOU – Duct leaks may exist from the time it was installed and insulation can fall off. Un-repaired duct work problems can increase operating costs by 30% more. Accessible duct work will be inspected at least once during the first year of the agreement.


“PREFERRED” GAS HEATING PERFORMANCE SERVICE AGREEMENT PROGRAM

Includes the following:

• HEAT EXCHANGER will be inspected for cracks and deterioration. VALUE TO YOU – Heat exchangers can develop cracks with age. If they exist, there is a risk of serious illness and/or carbon monoxide from the toxic fumes emitted.
• AIR FILTER (Standard Air Filter) will be replaced. VALUE TO YOU – Dirty filters can increase operating costs.
• BURNERS will be cleaned. VALUE TO YOU – Dirty burners can cause poor combustion. You pay for useful heat that “goes up the stack”.
• THERMOCOUPLE ignitors will be tested. VALUE TO YOU – A defective thermocouple will cause the furnace to shut down. We don’t take a chance with your comfort, it is replaced before it causes a problem.
• FAN SWITCH will be checked and adjusted as needed. VALUE TO YOU – A fan switch that is not properly adjusted can waste energy or cause nuisance fan cycling.
• PILOT will be cleaned and adjusted as necessary. VALUE TO YOU – Weak or dirty pilots can easily be extinguished causing the furnace to shut down.
• SAFETY CONTROLS will be operationally checked. VALUE TO YOU – Safety controls that do not operate can cause dangerous situations, including fires.
• BLOWER WHEEL will be cleaned and MOTOR lubricated. VALUE TO YOU – Motor will last longer and the temperature will be more comfortable.
• GAS LINE will be leak checked from the furnace shut off valve to the burners. VALUE TO YOU – Undetected gas leaks are dangerous.
• COMBUSTION AIR openings will be checked. VALUE TO YOU – Blocked or restricted combustion air openings can be dangerous.
• FLUE PIPE will be inspected. VALUE TO YOU – Flue pipe corrosion or leaks are dangerous.
• SECURE ALL PANELS – VALUE TO YOU – Loose panels can increase operating costs and cause a dangerous condition.
• THERMOSTAT will be checked and calibrated as required. VALUE TO YOU – Defective or improperly calibrated thermostats affect your comfort and operating costs.
• TEMPERATURES and PERFORMANCE will be recorded. VALUE TO YOU – An accurate record of vital data can indicate potential problems, which can be eliminated.


“PREFERRED” HEAT PUMP PERFORMANCE SERVICE AGREEMENT PROGRAM

Includes the Following:

• CONDENSER COIL fins will be chemically cleaned as required. VALUE TO YOU – Dirty condenser coils raise refrigerant pressure higher than needed, increasing your electrical bill.
• EVAPORATOR COIL will be inspected. VALUE TO YOU – Evaporator coils become dirty because air filters only collect a portion of the particles in the air. Even a small amount of dirt can decrease efficiency and increase operating costs. This is also a major cause of compressor failure. Customer should replace properly sized air filter every month.
• BLOWER WHEELS will be inspected and cleaned as necessary. VALUE TO YOU – Dirty blower wheels reduce air flow, causing longer operating time and increased cost. This problem can lead to lost comfort and compressor failure.
• REFRIGERANT CHARGE checked by superheat/subcooling method. VALUE TO YOU – A low or high refrigerant charge can easily go unnoticed and increase operating costs. An improper charge can cause compressor shut down.
• AIR FILTER (Standard Air Filter) VALUE TO YOU – A restricted air filter can cause your air conditioning unit to waste energy and shorten the compressor’s life.
• BELTS AND PULLEYS will be inspected and adjusted as required. VALUE TO YOU – Loose belts and worn pulleys decrease air flow, increase operating costs and shorten the compressor’s life. Belts crack and break with age.
• LUBRICATION of motors and bearings. VALUE TO YOU – improperly lubricated rotating equipment will eventually fail.
• THERMOSTAT will be checked and calibrated as required. VALUE TO YOU – Improperly calibrated thermostats allow the unit to run longer than necessary. Every degree your air conditioning operates below 78 degrees can add 5 to 8% to the cost of cooling.
• CONTROLS & SAFETIES will be inspected and tested. VALUE TO YOU – Controls and safeties that do not function properly can increase operation cost and cause other components to fail.
• MOTORS will be cleaned and inspected. VALUE TO YOU – Dirty motors are less efficient and will fail sooner.
• CAPACITORS will be tested. VALUE TO YOU – Bad capacitors can lead to compressor and motor failure.
• CONDENSATE DRAIN will be cleaned and checked to assure it is open. VALUE TO YOU – Algae can plug a condensate drain which can cause expensive water damage.
• CRANKCASE HEATER will be operationally checked. VALUE TO YOU – Crankcase heaters that do not work can lead to a compressor failure.
• RELAYS AND CONTACTORS will be inspected. VALUE TO YOU – Worn contacts and loose wire connections can lead to a motor or compressor failure.
• UNIT DISCONNECT will be inspected. VALUE TO YOU – A worn or overheated disconnect blows fuses and is dangerous.
• UNIT WIRING will be inspected and loose connections tightened. VALUE TO YOU – Loose connections can lead to a motor or compressor failure.
• TEMPERATURES AND PRESSURES will be taken and recorded. VALUE TO YOU – An accurate record of your equipment’s vital data can indicate potential problems, which can be eliminated. A record will be kept with the unit which may reduce emergency service time.
• DUCT WORK will be checked for leaks and proper insulation. VALUE TO YOU – Duct leaks may exist from the time it was installed and insulation can fall off. Un-repaired duct work problems can increase operating costs by 30% more. Accessible duct work will be inspected at least once during the first year of the agreement.
• DEFROST TIMER will be checked. VALUE TO YOU – A defrost timer that is not working properly can cause a loss of heat and can shorten the compressor’s life.
• REVERSING VALVE will be operationally checked. VALUE TO YOU – A reversing valve that is not operating properly can waste energy and cause a loss of heat.
• AUXILIARY HEAT STRIPS will be checked. VALUE TO YOU – Heat strips that are not operating properly can cause a loss of heat or increase electric cost higher than necessary.